Inside-out: Establishing Feedback Ecosystem to Enhance Engagement
Hosted by AUBH in Riffa, Bahrain, join academic leaders in Quality Assurance, Institutional Effectiveness & Research, and IT for the Impact Tour. Thought-provoking presentations, discussions, and tech demos will focus on increasing response rates for improved student engagement.
Explorance Impact Tour Overview
A day of institution-led discussions focusing on best practices and successful strategies for increasing response rates in student feedback evaluations.
Higher education professionals responsible for Academic Quality, Teaching & Learning, Student Experience, Institutional Research, IT, evaluation technology, data management, etc.
Hear diverse perspectives from other academic leaders, gain fresh insights on enhancing the student experience & teaching effectiveness, and join a community of like-minded colleagues.
Meet Our Speakers
Dr. Bradley J. Cook
President
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Dr. Wafa Al Mansoori
Vice President of Institutional Effectiveness and Accreditation
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Dr. Amal Al Awadhi
Dean of Students
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Dr. Esra al Dhaen
Executive Director for Strategy, Quality and Sustainability
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Dr. Adel Kamal
Head of Academic Accreditation
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Dr. Junaid Siddiqui
Director of the Learning Technology Center and Coordinator of the Academic Studies Unit
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Dr. Yusuf Janahi
Vice President of Academic Affairs and Quality
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Dr. Ghadeer Kayal
Dean of Quality and Accreditation
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Dr. Reem AL Buainain
Vice President for Academic and Research Affairs
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Dr. Ema Janahi
Director, Allied Health Sciences
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Dr. Hessa Al-Fadhel
Assistant Professor
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Samer Jaffar
General Manager, EMEA
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Feras Almasoud
Account Manager, EMEA
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Abrar Alsowi
Senior Field Marketing Manager, EMEA
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American University of Bahrain (AUBH)
Building 1350 Road 4225, Riffa 942, Bahrain
09:00 AM - 10:00 AM
Registration and Welcome Refreshments
10:00 AM – 10:10 AM
Event Opening: Welcome Address
Dr. Bradley J. Cook , AUBH
10:15 AM - 10:45 AM
Join Explorance EMEA GM Samer Jaffar as he examines feedback's profound impact on shaping society's present and future. Drawing inspiration from historical narratives, Samer will examine how feedback drives progress. The session will show how feedback intersects with AI, emphasizing the need for forward-thinking strategies in higher education and the global business community.
Attendees will gain insight into:
This presentation isn't just a talk. It's a blueprint for building a braver society through feedback analytics and AI initiatives.
Samer Jaffar, Explorance
10:50 AM - 11:40 AM
Panel Discussion
- Dr. Amal Alawadi, AUBH (Moderator)
- Dr. Esra Dhaen, Ahlia University
- Dr. Adel Kamal, Arabian Gulf University (AGU)
- Dr. Junaid Siddiqui, King Fahd University Of Petroleum And Minerals (KFUPM)
- Dr. Hessa Mubarak Al-Fadhel, University of Bahrain (UOB)
11:40 AM – 12:25 PM
Prayer Time and Networking Coffee
12:25 PM – 12:45 PM
This session will explore the critical role of stakeholders’ feedback in shaping and improving outcomes in higher education. By identifying the various stakeholders —including students, faculty, alumni, employers, and community members— and analyzing their feedback, the session demonstrates how the outcomes of these analysis inform decision-making processes, curriculum development, and institutional policies at AUBH and support enhancement.
Dr. Wafa Almansouri, AUBH
12:50 PM – 01:40 PM
This panel will focus on how feedback analytics can be leveraged to inform institutional excellence planning and drive key decisions within educational institutions. Discussions will explore methods for measuring institutional effectiveness using data, with a spotlight on case studies for the successful implementation of feedback analytics to achieve transformative results. Panelists will offer insights into their experiences and best practices for utilizing feedback data to support institutional growth effectively.
- Dr. Ema Janahi, Bahrain Polytechnic (Moderator)
- Dr. Ghadeer Kayal, Prince Mohammad Bin Fahd University (PMU)
- Dr. Reem AL Buainain, Euro University of Bahrain
- Dr. Yusuf Mohamed Janahi, University College of Bahrain (UCB)
01:40 PM - 02:40 PM
Networking Lunch
02:40 PM – 03:10 PM
This session will highlight MLY, the award-winning AI-powered employee and student voice platform, most recently winning the QS Reimagine Education Awards Gold Award for AI in Education. MLY enables organizations to listen deeply and comprehensively by gathering insights from internal survey feedback and external channels such as reviews or social media posts. In this way, MLY provides the ability to extract actionable feedback directly from the real voice of your people without the limitations or biases of traditional survey models.
Feras Almasoud, Explorance
03:15 PM – 03:35 PM
Explore how the Higher Education Benchmarking Consortium (HEBC) empowers institutions to drive continuous improvement through data-informed decision-making. This session will showcase the value of collaborative benchmarking, provide an overview of the HEBC initiative, cover key statistics, and introduce both Institutional and program-level benchmarking.
Abrar Alsowi, Explorance
03:40 PM – 03:45 PM
Closing Remarks
03:45 PM – 04:15 PM
Networking Coffee and Q&A
Register and Attend the Explorance Impact Tour 2025 in Riffa, Bahrain!
We look forward to meeting you!